Supporting the frontline

Sue underpins her work with a belief that child protection is an innately human activity.

This is not a process which can be mechanised or prescribed, to eliminate risk or pain to children, their families – or to professionals themselves.

Sue is mindful that the very people who are struggling to make sense of complex and extraordinary families, can find themselves burdened by a deep sense of responsibility, and accountability, for the outcome of their work. ‘Blame’ is a word which haunts many professionals and volunteers with whom Sue comes into contact.

There are no easy answers or set texts which will resolve the massive challenges or make simple the judgement calls which face practitioners from across the agencies. Those on the frontline, and their managers, are facing this reality day in and day out. They are human beings attempting what can often feel like a super-human role.

Sue therefore strives to bring to this training a recognition of the humanity of those involved in protecting children, whilst wrestling with the real life dilemmas which confront them.

Sue’s respect for all those on the frontline prompts her deep desire to support, rather than cajole, practitioners – so that they can they continue to ‘dig deep’, remain child-centred in their practice and re-experience the ‘call’ which brought them into child protection.

“This was like no other course I have ever attended. In fact, I wouldn’t call it a ‘course’ – more an opening of my mind and a chance to reflect on the daily work I carry out, in an exceptional way.”   

School pastoral support

“At times I found myself questioning why I was in the social services sector as I felt challenged by politics and procedures. This training has re-instilled my values”               

Social worker

“Best course I have been on in years, amazing.”

Health Visitor