Whilst seeking to earn a living, Sandstories is also mindful of the tight financial constraints on the public and voluntary sectors. This is reflected in the charges, which can be discussed when you make contact with Sue Woolmore.

Sandstories will always seek the most cost effective service for customers, ensuring the best value for money.

Cancellation charges

In the unlikely event that a commissioner needs to cancel a Sandstories booking, the following charges will apply:

3 calendar months prior to training date – no cancellation charge

  • 8 weeks prior to training date – 50% charge
  • 6 weeks prior to training date – 75% charge
  • 4 weeks prior to training date – 100% charge

The timescales attached to the cancellation charges, reflect the difficulty in offering a cancelled date to an alternative training commissioner, at short notice.

If it is possible to reschedule a cancelled training session, it may be possible to negotiate a reduction or waiver in the cancellation charge.

“The Sandstories were very  powerful.  The visual method and excellent delivery by Sue ensured I understood and will not forget what I have learnt.”  

Children’s Centre Worker

“I think this training would be beneficial to front line/uniformed officers and prior to going into any family protection unit.”

Detective Inspector